Payments and Returns
What are Payment Methods?
BOOKS & PERIODICALS enables online verification and authorisation of payments through the CCAvenue payment gateway (www.ccavenue.com).
The following payment methods are accepted through the CCAvenue payment gateway:
1. Credit Cards: Domestic and International Visa, MasterCard, Diner’s Club, JCB credit cards.
2. Debit Cards: Debit cards issued by 15 major Indian banks. Sorry, we don’t currently accept international debit cards.
3. Net banking: If you have an account with any of the 37 Indian banks, you can transfer the money through your net banking account.
Note: Your billing amount will be shown in Indian Rupees on the payment gateway. This is equivalent to your order value.
What is the BOOKS & PERIODICALS Return Policy?
You can return unopened item(s) in their original packing within 7 days of delivery.
Kindly send an email requesting return. You would be required to send the book back to us by Registered Post and send us a mail giving details of dispatch clearly mentioning your Order No.
We will refund the amount after receipt of book. However, the return charges have to be paid by you.
The typical scenario for processing a refund may vary from 3 to 21 working days, depending on the issuing bank/payment processor to pass credit for the said refund.
Kindly call our Customer Support Helpline at Phone: 09835146962 / 09431114206 for any assistance.
Defective: In case you have received any product which is defective, please intimate us within 3 days of receipt, we will certainly replace the item. We will also pay for the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc).